This Refund Policy outlines the conditions under which refunds may be issued for purchases made within the Varyx AI App ("Varyx," "we," "us," or "our").
1. Varyx Credits (Consumable Digital Goods)
1.1. Non-Refundable: Purchases of Varyx Credits are generally non-refundable. Varyx Credits are digital consumables that are immediately added to your account upon successful purchase and are used to download AI-generated content.
1.2. Exceptions: Refunds for Varyx Credits will only be considered in exceptional circumstances, such as:
* A technical error on our part that prevented the credits from being delivered to your account.
* Where explicitly required by applicable consumer protection laws.
2. How to Request a Refund
To request a refund under the conditions outlined above, please contact our support team at Vyntax with the following information:
Your Varyx username and registered email address.
Date of purchase.
Transaction ID or order number.
A detailed explanation of the reason for your refund request.
All refund requests will be reviewed on a case-by-case basis.
3. Changes to This Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Revised" date.
4. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Email:-office@varyx.in